The integration of new technology into a 911 system expands the possible threat vectors and attack surfaces of the system.
Emergency communications centers (ECCs)/public safety answering points (PSAPs) can access a one-page reference aid with actionable steps they can take to enhance the cybersecurity posture of their 911 system.
Two Things Every 911 Center Should Do to Improve Cybersecurity PDF was developed by the Cybersecurity and Infrastructure Security Agency’s SAFECOM and the National Council of Statewide Interoperability Coordinators because:
The document urges all ECCs/PSAPs to:
To assist with these recommendations, the document provides definitions for cyber risk assessment and cyber incident and cyber vulnerability response plans, and provides links to additional guidance for how to complete each.
Also included are actionable steps ECCs/PSAPs can take to bolster their planning efforts, such as:
Read more at U.S. Fire Administration
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